I received my order, but a product is missing. What should I do?

Check the shipping confirmation email: if the product is reported as "not available", it was not sent because it was not available in the warehouse.

If a product is not sent, you are not charged for it.

If you have other issues (for example a product is missing but is present in the shipping confirmation email), please contact us using the form accessible via the footer of the website, under "Contacts".