WELCOME TO EATALY CUSTOMER SERVICE

In this section you will find all the useful information on online orders, Eataly world and stores.
If you need further support, do not hesitate to contact our Customer Service by clicking on the "SUBMIT A REQUEST" button or by using the live CHAT.
We remind you that for all the information relating to the Stores or Events, you can directly contact the Store. You will find all the contact details in the Stores page .

REGISTRATION AND PERSONAL DATA

REGISTER ON THE EATALY WEBSITE

Changing and recovering your password

PURCHASING ON THE EATALY WEBSITE

Placing an order on the Eataly website

Confirming and receiving an order

Changing and cancelling an order

SHIPPING AND DELIVERY METHODS

Delivery services

PAYMENT

PAYMENT METHODS

CHARGES

PAYMENT RECEIPT AND BILLING

ASSISTANCE ON RECEIVED ORDERS

MISSING PRODUCTS

DAMAGED PRODUCTS

GIFT IDEAS

EATALY CARD

GIVING EATALY GIFTS

FOR COMPANIES

PURCHASING LARGE QUANTITIES

JOIN EATALY

WORK WITH US

BECOME A SUPPLIER